Compare Versions
Frequently asked questions
Common questions about monitoring, pricing, and how Compare Versions works.
How does pricing work?
You pay per URL monitored — not per domain. One domain with twelve pages counts as twelve URLs. Your monthly bill is your URL count times your plan’s per-URL rate; for example, 11 URLs costs less than 12. See the Pricing page and interactive calculator for tiers.
How can I subscribe?
You can try Freemium first, or go straight to a paid plan. On Pricing, click a plan button (for example Get started) and choose how many URLs you need. If you are not signed in yet, you register and confirm your email first — we remember that URL count. If you are already signed in, you go to Account → Billing. There, adjust the URL count if you want, then click Subscribe to open checkout. Your plan and price follow the URL count you pay for; monitoring on that plan starts when payment succeeds.
Why do I need to confirm my email?
When you register we email a one-time link so you can confirm your email. You must finish that step before you can use the app — add URLs, review changes, or open checkout. This keeps accounts tied to real addresses and reduces abuse. If the message does not arrive, check spam or use Resend button on the confirmation page after you log in.
What happens when Freemium ends?
This applies only while you are on Freemium (not if you already have a paid plan). Freemium lasts about 30 days from registration. If you have not subscribed by then, scheduled checks stop and we permanently delete your monitoring data (URLs, snapshots, and diffs). Your login account stays until you delete it yourself. To keep your pages and history, subscribe on Account → Billing before Freemium ends. If you subscribe after that, you can monitor again on a paid plan, but deleted Freemium data is not restored. See Terms §5a.
How do I cancel my subscription?
Go to Managing → Manage account → Billing. After you have a paid plan, click Manage billing. That opens the Lemon Squeezy customer portal. Open the ⋯ menu on the subscription and choose cancel. Cancel means “do not renew again.” Monitoring keeps running until the end of the period you already paid for. To remove your login and all data immediately instead, use Managing → Manage account → Delete account.
How do I update my card or view invoices?
Go to Managing → Manage account → Billing. After you have a paid plan, click Manage billing to open the Lemon Squeezy customer portal. To update your card, click the pencil icon next to the card on a subscription. To download an invoice, scroll past the Subscriptions list to Billing history, open a past payment, and generate or download the PDF. If Billing history is empty, no charge has been invoiced yet (common in test mode or before the first paid renewal).
How do I change my URL count?
Go to Managing → Manage account → Billing, then use Add URLs or Reduce URLs. That changes how many pages you pay to monitor. It does not cancel your subscription.
What happens after my paid period ends?
This is when a paid subscription has ended (for example you cancelled and the paid-through date passed, or renewal failed). Scheduled checks pause. We keep your monitoring data (URLs, snapshots, diffs) for about 30 days so you can export what you need or resubscribe on Account → Billing. If you resubscribe within that window, monitoring can resume with that data. If you do not, we permanently delete the monitoring data. Your login account stays until you delete it yourself (Account → Delete account). See Terms §5b.
What pages can Compare Versions track?
Public pages you are allowed to monitor — for example pricing pages, product terms, policies, and help articles. We run daily checks and, when content changes, show comparisons as side-by-side view, text-only, text in context, image compare etc.
What is Proxy?
On Scale and higher plans, Proxy is an optional add-on. When a site blocks a normal fetch, Proxy may retry through a residential proxy. You turn it on per URL, and only if you have Proxy slots left. Success is not guaranteed on every site, but you are billed only for successful Proxy attempts.
What does Proxy cost?
First buy Proxy slots (how many URLs can use Proxy at once). You pay only when Proxy succeeds — up to $1.50 per URL per month (pro-rated). Failed attempts are free while Proxy is on. If nothing succeeds for about 120 days, we turn Proxy off for that URL so the slot frees up. You are not charged at checkout for usage; usage bills on renewal in $0.50 increments. Any unused amount under $0.50 carries to your next billing period (shown on Account → Billing).
Will Proxy work on my site?
Not always. Strong bot protection, login-only pages, and some PDFs can still fail. Failed attempts are free; you pay only when Proxy succeeds.
What are Proxy slots?
Slots are how many URLs may have Proxy turned on at the same time — not a fixed monthly fee by themselves. Buy any whole number from 5 to 500 (for example 29 blocked URLs → buy 29 slots).
Why do I see two subscriptions on my invoice?
URL monitoring and Proxy are billed as two separate subscriptions (our payment provider allows one product line per subscription). Cancelling monitoring does not cancel Proxy, and cancelling Proxy does not cancel monitoring — cancel each in Manage billing if you want both stopped.
Am I allowed to proxy any page?
No. You may only use Proxy on pages you are allowed to monitor. That duty is yours under Terms §4.
What if a page is blocked or shows a challenge screen?
Monitoring shows the fetch status for each URL (for example blocked or challenge). Challenge pages may be stored so you can see the bot-check screen. On Scale and higher, you can buy Proxy slots on Account → Billing and turn Proxy on per URL in Monitoring when you have capacity left.
How often are pages checked?
Paid and Freemium plans run automatic daily checks. Each run fetches your active URLs and saves a new version and diff only when the page content changed. You review those changes in Main view.
How does the diff viewer work?
When a page changes, you get a side-by-side highlighted comparison. You can view the full page, a text-only summary, or text in context. Toolbar controls move between highlights. Opening a diff marks it reviewed in Main view.
What happens if a URL returns 404?
We track repeated not-found responses. Pages that stay broken show on the Broken links screen so you can remove them yourself. We do not auto-delete URLs.
How does robots.txt compliance work?
Before each fetch we check the site’s robots.txt. If a URL is disallowed, we block it unless you explicitly authorize an override after acknowledging the Terms. Those blocked pages appear on the Robots.txt screen.
Can I monitor PDF documents?
Yes, where supported. We download the PDF, convert it to HTML for comparison, and run the same daily check and review flow as normal web pages.
How many versions are kept per URL?
Freemium keeps up to three snapshots per page. Paid plans keep more — see Pricing for each tier’s limit.
Can I get email alerts when a page changes?
Yes. Log in, open Settings → Email alerts, and turn change emails on or off. You can set an optional minimum change size. Digests go out when scheduled checks find changes.